Live support is now available through your
website.
Users can now speak with you directly through a chat window if they need to
know something about your services or products. In many cases this is a case of
making the sale or loosing it.
This is a great feature, especially if your products or services are complex in
nature and in many instances it could be 1 question relating to a comparison of
2 products. A sale can be made on the spot if an adequate real-time answer is
provided for the user.
Try the live support feature at one of our newly launched websites:
www.thebusinesscardshop.com.au or by clicking the "need a business card" link at the top right of you browser and look for the Live Support panel at the bottom right
of the home page.
Other real-time contact methods available from macdaddy:
Call me, where users place their phone number in a field on your site and
through the internet a call is made- to the user from you... once you pick up
you are talking to the user directly. If you have VOIP this feature can really
make a big difference to your monthly phone bill.
Skype calls, again through your website, however the call is made by the user
from their Skype client.
Today, its easy to connect and stay in touch with your customers through the Internet and at a fraction of the cost the you may be paying now.
macdaddy can implement a range of solutions that open up the communication channels with your
customers.
